RealEstate Talk – App

Introduction

RealEstate Talk Limited is a private limited company formed, organized, and registered in the United Kingdom, bearing company number: 12834415, having its registered office at, Premier Business Centre 47-49 Park Royal Road London, NW10 7LQ.

We provide digital marketplace for our members so that they can advertise properties online. “Our members” include individual landlords, property investors, individual property buyers,
tenants, new homes developers and overseas property owners, property service providers such as mortgage advisors, solicitors, surveyors, removal, builders, architects etc. We are not an estate agency.

Please read this policy carefully to understand our practices with respect to personal data.

Please also refer to our Cookie Policy which explains the use of cookies and other web tracking devices via our website.

1) Scope of the Privacy Policy

1.1. This privacy policy (the “Privacy Policy”) applies to all personal information (also referred as personal data) processing activities carried out by RealEstate Talk Limited either through the use of any websites owned, operated, managed and controlled by RealEstate Talk Limited and/or any mobile applications owned, operated, managed and controlled by RealEstate Talk Limited and/or through any of its social media pages

1.2. RealEstate Talk Limited is a data controller in respect of personal information that we process in connection with our business (including the products and services that we provide) either through the use of our website and/or mobile applications.

1.3. In this policy document, references to “we”, “us” or “our” are references to RealEstate Talk Limited. References to “you”, “your” and/or “yours” in this policy document are references to persons whose personal data are collected by us whether directly and/or indirectly through any third party.

1.4. We respect individuals’ rights to privacy and to the protection of personal information and are committed to protecting and respecting your privacy. The purpose of this privacy policy is to explain how our organization uses the personal data we collect from you in connection with our business and when you use our website and/or mobile applications.

1.5. “Personal information and/or Personal Data” means information about a living individual who can be identified from that information (either by itself or when it is combined with other information). We may update our Privacy Policy from time to time. When we do, we will communicate any changes and publish the updated Privacy Policy on our website. We would encourage you to visit our website regularly to stay informed of the purposes for which we process your information and your rights to control how we process it. We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

2) How we obtain your personal data

2.1. As part of our business practices and the services we provide, we regularly receive personal data from you. You directly provide us with most of the data we collect. We generally collect your personal data in the following ways:

• when you use our Services.
• from you and any devices (including mobile devices) you use when you register for an
  account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or dispute resolution or when you otherwise correspond with us.
• Some of this personal data we collect are necessary to enter into our Terms of Use. The provision of all other personal information is voluntary, but may be necessary in order to use our Services, such as the offer details or contact information needed to post an ad.
• When you browse or interact with our website(s) or use any of our services from our mobile application(s).
• When you provide your personal data to us in other circumstances, such as when you request details about or attend a company sponsored event, or correspond to us as part of any email or marketing campaigns
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website(s) via your browser’s cookies.
• Information that we gather through cookies or similar tracking tools (e.g. pixels) when you use our websites. Advertising or targeting cookies or similar technologies may also
  be used to track your responses to particular adverts, messages or forms, which helps us to ensure we present you with the most relevant content in the future.

2.2. While ordinarily, you would provide us with your personal data directly, in some cases, we may collect data about you from other sources as follows:

• We may gather your data from publicly available sources, such as the press, the electoral register, company registers and online search engines.
• We may gather your data when you log in to our sites or mobile apps through any social media network, e.g. Facebook, Google, etc.
• We may gather information from you when you contact our customer services team

3) The personal data that we process

We collect and process various categories of personal information at the start of, and for the duration of, your relationship with us. We limit the collection and processing of information to information necessary to achieve one or more of our legitimate purposes as identified in this policy document.

3.1. Personal information may include:

• basic personal information, including name, address, contact details, personal and professional title.
• Contact information, such as your physical address, email address and phone number(s)
• financial information, including account and transactional information (We use Stripe
  Payment gateway for the payment of our services. For further information in relation to your data stored by Stripe Payment gateway, please refer to the following Link
• visual images and personal appearance (such as profile pictures) and
• Technical information (including your IP address), such as information from your visitsto our website or applications or in relation to materials and communications we send to you electronically
• Information you may provide to us for the purposes of attending meetings and events organized and sponsored by us
• Information you may provide to us for the purposes of attending meetings and events organized and sponsored by us

3.2. Personal data also includes data that you give us when you use our Services or register for an account with us

• Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us.
• Information you provide when posting an ad, responding to an ad or other transactionbased content that you generate or that is connected to your account as a result of a transaction you are involved in.
• Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.

3.3. Personal data also includes data that we collect automatically when you use our Services or register for an account with us

• We collect information about your interaction with our Services, your advertising preferences, and your communications with us. This is information we receive from devices (including mobile devices) you use when you access our Services. This information could include the following: Device ID or unique identifier, device type, ID for advertising, and unique device token.
• Location information, including location information from your mobile device. Please note that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device’s settings menu.
• Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information.

3.4. Where permitted by law, we may process information about criminal convictions or offences and alleged offences for specific and limited activities and purposes, such as to perform checks to prevent and detect crime and to comply with laws relating to money laundering, fraud, terrorist financing, bribery and corruption, and international sanctions. It may involve investigating and gathering intelligence on suspected financial crimes, fraud and threats and sharing data between banks and with law enforcement and regulatory bodies.

3.5. We allow our users to engage in conversation through our messaging provision enabled in our mobile application(s). Please note that we do retain your messages in the ordinary course of providing our Services to you. Once your messages (including your chats, photos, videos, voice messages, files, and share location information) are delivered, they are stored on our servers. Your messages are stored in our central database. To improve performance, we may retain that content on our servers for a longer period.

4) How we use your personal data

4.1. We use the data we obtain from you (subject to choices you make) to

• operate, provide, improve, understand, customize, support, market our Services,
• provide you with a personalized experience on our sites,
• contact you about your account,
• provide you customer service,
• provide you with personalized advertising and marketing, and
• to detect, prevent, mitigate, and investigate fraudulent or illegal activities.

Additionally, we use the personal data we collect from you for a range of different business purposes and according to different legal bases of processing.

Below is a summary of how we use your data

4.2. We use the information we have, to operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services and analyse and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.

4.3. We verify accounts and activity and promote safety and security on our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.

4.4. We use the information we have to communicate with you about our Services and features and let you know about our terms and policies and other important updates. We may provide you marketing for our Services.

4.5. We do not currently allow third-party banner ads on our sites and mobile application(s). We will update this policy when we allow third-party banner ads.

4.6 We help users, who use our services, measure the effectiveness and distribution of their services and messages and understand how people interact with them on our Services.

4.7. We use your personal information to pursue our legitimate interests provided that such interests are not overridden by your interests or your fundamental rights and freedoms. We have implemented controls to balance our interests with your rights. This includes:

• Processing that is necessary for purposes of the legitimate interests of RealEstate Talk Limited
• For any purpose related to the foregoing or for any purpose for which you provided the personal data to us.
• Improving our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience.
• Contact you via email, postal mail or telephone in order to offer you coupons, discounts and special promotions, poll your opinions through surveys or questionnaires and inform you about our Services, as authorized by applicable law.
• Contact you about public policy matters, or other current events, related to your ability to use our Services. This could include an invitation to join a petition, letter writing,
  call or other sort of public policy related campaigns.
• Deliver targeted marketing, service updates, and promotional offers based on your communication preferences.

4.8. If you have given us your express consent, we may process your personal data for additional purposes. Additional purposes for which we may process your personal data may include:

• Communicating with you with respect to legal developments, announcements, events in relation to our products and services which may be of interest to you
• Distributing surveys or marketing materials
• Gathering information regarding your preferences to improve the quality of our communications and interaction with you, such as through website analytics or the tracking of our client publications and
• Any other purpose for which you have given consent.

You have the right to withdraw your consent at any time and we will honour the same.

5) Changes to the way we use your information

5.1. From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change, we will notify you and will allow a period of at least 30 days for you to raise any objections before the change is made. However, please note that in some cases, if you do not agree to such changes it may not be possible for us to continue to operate your account and/or provide certain products and services to you

6) How we share your personal data

6.1 You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services. We may disclose your personal data to other members of the RealEstate Talk Limited corporate family and/or to third parties. This disclosure may be required for us:

• to provide you access to our Services, to comply with our legal obligations,
• to enforce our Terms of Use,
• to facilitate our marketing and advertising activities,
• or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.

6.2. We attempt to minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

6.3. We do not provide the phone numbers of the users on our website and/or mobile app. However, if you have used email address or phone number in the “Name” or “Nick Name” fields in your profile, this may be visible to other users of the website and/or mobile app. The in-built chat functionality can be used to communicate with other users of the website and/or mobile app. You may decide to share your contact details directly to other users via chat message however we do not recommend the same.

6.4. Users and businesses with whom you communicate may store or reshare your information (including your phone number or messages) with others on and off our Services.

6.5. We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party service providers in this capacity, we require them to use your information on our behalf in accordance with our instructions and terms.

6.6. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

6.7. We may also disclose your personal data to the following parties for the following purposes:

a) Financial institutions and partners: Third party financial institutions with whom we partner to offer financial products to you, for them to provide joint content and services (such as, registration, transactions, payment processing and customer support). These third-party financial institution partners will use your personal information to send you marketing communications only if you have requested their services. When you use any of our paid services, your data may also be disclosed to Stripe Payment Gateway. We encourage you to check their policies with regards to data management before using their services.

b) Law enforcement, legal proceedings, and as authorized by law:

• To comply with our legal requirements, enforce our Terms of Use, respond to claims that any advert listing or other content violates the rights of others, or protect anyone’s rights, property, or safety.
• To law enforcement or governmental agencies, or authorized third-parties, in response to a verified request or legal process relating to a criminal investigation or alleged or suspected illegal activity or any other activity that exposes us, you, or any other of our users to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, device ID, IP address, fraud complaints, offers and listing history.
• To credit agencies or bureaus as authorized by applicable national laws (e.g. information on late or missed payments or other defaults on your account that may be reflected in your credit report or file).
• To third parties involved in a legal proceeding, if they provide us with a subpoena, court
  order or substantially similar legal basis, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

c) Change of Ownership: If we are subject to a merger or acquisition with/by another company, we may share information with them in accordance with our privacy policy ad standards. In the event of a merger/amalgamation/de-merger and/or takeover, we will make every effort to ensure that the new entity follow this privacy policy with respect to your personal information. If we intend to handle your personal information for any purposes not covered in this privacy policy, you will receive prior notification of the processing of your personal information for the new purposes.

6.8. Irrespective of how we obtain your personal data, it may be shared among all the offices within RealEstate Talk Limited. Our privacy policy requires all offices to ensure a level of data protection at least as protective as those mandated by the GDPR guideline in the European Economic Area.

6.9. Please note that all data mentioned herein including but not limited to Google user data are stored, shared, processed in the ways as mentioned in this document and not in any other way.

7) Keeping your personal data secure

7.1. We will take appropriate technical and organizational measures against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data in accordance with our internal security procedures covering its storage, access and destruction.

7.2. We will securely store your data in our Google Cloud store. Standard security provisions of Google Cloud Store will be in place. The database access is also secured using Google authentication service.

8) How long do we retain your personal data

8.1. We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. We may retain your personal data for an additional period to the extent deletion would require us to overwrite our automated disaster recovery backup systems or to the extent we deem it necessary to assert or defend legal claims during any relevant retention period.

8.2. By providing you with products or services, we create records that contain your information, such as customer account records, activity records, etc Records can be held on a variety of media (physical or electronic) and formats.

8.3. We manage our records to help us to serve our customers well (for example for operational reasons, such as dealing with any queries relating to your account) and to comply with legal and regulatory requirements. Records help us demonstrate that we are meeting our responsibilities and to keep as evidence of our business activities.

8.4. Retention periods for records are determined based on the type of record, the nature of the activity, product, or service and the applicable local legal or regulatory requirements. We normally keep customer account records for up to 2 years after your relationship with us ends, whilst other records are retained for shorter periods. Retention periods may be changed from time to time based on business or legal and regulatory requirements.

8.5. We will delete your personal data when it is no longer reasonably required for the Permitted Uses as mentioned in Section 4 or you withdraw your consent (where applicable), provided that we are not legally required or otherwise permitted to continue to hold such data.

8.6. We may on exception retain your information for longer periods, particularly where we need to withhold destruction or disposal based on an order from the courts or an investigation by law enforcement agencies or our regulators. This is intended to make sure that the bank will be able to produce records as evidence if they are needed.

8.7 If you would like further information about how long we keep your information, please contact us at dataprotection@RealestateTalk.online)

9) Your rights regarding your personal data

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request us to correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request us to erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request us to restrict the processing of your personal data, under certain conditions as well as the right to lodge a complaint with supervisory authorities regarding the processing of your personal data.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request us to transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, or any questions or comments regarding this policy or our handling of your personal data, please contact us at our email (support@RealEstateTalk.online) or write us at:

Premier Business Centre
47-49 Park Royal Road
London,
NW10 7LQ

Please note that in some cases, if you do not agree to the way we process your information, it may not be possible for us to continue to operate your account and/or provide certain products and services to you.

10) Other Relevant Privacy Information

10.1. Communication tools: We may scan messages automatically and check for spam, viruses, phishing and other malicious activity, illegal or prohibited content or violations of our Terms of Use, this privacy policy or our other policies.

10.2. Children’s Privacy: Our website(s) and mobile application(s) are general audience websites and not intended for persons below the age of 18. We do not knowingly collect personal information from users deemed to be children under their respective national laws.

10.3. Third Party Privacy Practices: This privacy policy is restricted to our handling of personal information we collect from you in connection with providing you our Services. If you disclose your information to a third party, or visit a third party website via a link from our Services, their privacy policy and practices will apply to any personal information you provide to them or they collect from you. We cannot guarantee the privacy or security of your personal information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your personal information.

Updates

This Privacy Policy was updated in September 2020. We reserve the right to amend this Privacy Policy from time to time to reflect changing legal requirements or our processing practices. We will notify you before we make changes to this Privacy Policy and give you the opportunity to review the revised Privacy Policy before you choose to continue using our Services. Any such changes will be posted on this website and will be effective upon posting.

1) INTRODUCTION

Welcome to RealEstateTalk website By continuing to browse, use and/or access this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and cookies policy govern RealEstate Talk Limited’s relationship with you in relation to this website and/or any of its apps, features, services, software.

www.RealEstateTalk.online (hereinafter referred to as the “Site”) and “RealEstateTalk” (herein after referred to as the “mobile app”) are provided to you by RealEstate Talk Limited, a private limited company, registered in the United Kingdom, bearing company number: 12834415, having its registered office at, Premier Business Centre 47-49 Park Royal Road London, NW10 7LQ.The Site and the mobile app along with all its features, services, software, hyperlinks, are owned, controlled, and managed exclusively by RealEstate Talk Limited

We provide digital marketplace for our members so that they can advertise properties online. “Our members” include individual landlords, property investors, individual property buyers, tenants, new homes developers and overseas property owners, property service providers such as mortgage advisors, solicitors, surveyors, removal, builders, architects etc. We are not an  estate agency.

A reference to “you”, “your” and/or “yours” is a reference to the User of this Site and the mobile app including but not limited to registered and unregistered users.

A reference to “we”, “our”, “ours” and/or “us” is a reference to Real Estate Talk Limited.

2) TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AND/OR ANY OF ITS APPS, FEATURES, SERVICES, SOFTWARE EITHER THROUGH THE SITE OR INDEPENDENTLY AS THEY ARE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND US.

3) WHAT’S IN THESE TERMS?

These terms tell you the rules for using our Site and any of the apps, services, features, software that you may use through this Site. The Terms of Use mentioned herein also govern the use of the mobile app independently.

In order to use our Site and/or our apps, services, features, software, therein, we need to obtain your express agreement to our Terms of Use (“Terms”). You agree to our Terms by registering, installing, accessing, or using our apps, services, features, software, and/or by accessing and using our Site.

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy – See further under How we may use your personal information.
• Our Cookie Policy, which sets out information about the cookies on our site.

4) LICENCE TO USE

RealEstate Talk Limited grants the user a non-exclusive and non-transferable licence to use this Site and the mobile app only for such purposes as are defined in these terms and/or for such other purposes that RealEstate Talk Limited may expressly grant to the user.

The grant of licence allows you to

• view pages from our website in a web browser.
• download pages from our website for caching in a web browser.
• print pages from our website.
• stream audio and video files from our website
• use our website services by means of a web browser,
• subject to the other provisions of these terms and conditions.

Except as expressly permitted above or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

You may only use our website for your own personal and business purposes to the extent permitted under these terms and you must not use our website for any other purposes.
Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website. Unless you own or control the relevant rights in the material, you must not:

• republish material from our website (including republication on another website)
• sell, rent or sub-license material from our website
• show any material from our website in public
• exploit material from our website for a commercial purpose; or
• redistribute material from our website except as otherwise permitted or not prevented by us.

We reserve the right to restrict access to areas of our website, or whole of our website, at our discretion; you must not circumvent or bypass or attempt to circumvent or bypass to gain access.

5) LEGAL AND ACCEPTABLE USE

You must access and use the Site and the mobile app only for legal, authorized, and acceptable purposes. The Site and the mobile app are offered for use by persons only, whether natural or legal and not by robots.

RealEstate Talk Limited is not a company providing Estate Agency services and neither does the Site and the mobile app intend to identify itself as an Estate Agent. The Site and the mobile app are also not to be used as a platform for “Estate Agents” to promote and further their business interests.

You agree that you will not use (or assist others in using) the Site and the mobile app or the services provided by us through the mobile app in ways that:

• violate, misappropriate, or infringe the rights of RealEstateTalk, our users, or others,
  including privacy, publicity, intellectual property, or other proprietary rights.
• are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate, including promoting violent crimes.
• involve publishing falsehoods, misrepresentations, or misleading statements.
• impersonate someone.
• involve sending illegal or impermissible communications, such as bulk messaging,
  auto-messaging, and the like; or
• involve any non-personal use of our Services unless otherwise authorized by us.
• impose or contribute to imposing an unreasonable load on our infrastructure or
  interfere with the proper working of RealEstateTalk
• copy, modify, or distribute any other person’s content without their consent
• bypass measures used to prevent or restrict access to RealEstateTalk
• use any tool that interferes with the normal functioning of RealEstateTalk, including, without limitation, browser plug-ins, extensions, or other software which are designed to supplement, remove, or otherwise change any of RealEstateTalk’s functionalities.
• transmit any material designed to interrupt, damage, destroy or limit the functionality of our Websites and/or Application(s)
• use any automated software to view our Websites and/or Application(s)without consent and to only access our Websites and/or Application(s) manually
• attempt to copy our data our reverse engineer our processes

6) YOUR OBLIGATIONS

You agree that you must not:

• use our Site and mobile app in any way or take any action that causes, or may cause, damage to the Site and the mobile app or cause impairment of the performance, availability or accessibility of the Site and the mobile app;
• use our Site and mobile app in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
• use our Site and mobile app to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, and/or other malicious computer software;
• conduct any systematic or automated data collection activities (including without
  limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Site and mobile app without our express written consent
• access or otherwise interact with our Site and mobile app using any robot, spider or other automated means.
• use data collected from our Site or mobile app for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and
  direct mailing.
• You must ensure that all the information you supply to us through our Site or mobile app, or in relation to our Site or mobile app, is true, accurate, current, complete and non-misleading.

7) COPYRIGHT AND OTHER INTELLECTUAL PROPERTY

The Site and mobile app contains copyright material, trade names and marks and other
proprietary information, including, but not limited to, text, software, photos and graphics, and may in future include video, graphics, music and sound (‘Content’). The Content is protected by copyright law, registered, and unregistered trademarks, database rights and other intellectual property rights.

RealEstate Talk Limited owns the copyright, database right and other intellectual property rights in the selection, coordination, arrangement, and enhancement of such Content, as well as in the Content original to it. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, any of the Content, in whole or in part except as provided in these Terms of use.

You may download information from the Site or mobile app for your own personal use only.
Except as otherwise expressly permitted under copyright law, no copying, redistribution,
retransmission, publication, or commercial exploitation of downloaded material will be
permitted without our express permission or that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.

8) INFRINGEMENT

The Site and mobile app may contain information and/or intellectual property of Third Parties. You agree not to infringe the Intellectual Property of either this Site and the mobile app as well as that of any Third Party. You agree that you will not post any content and/or submit any information that infringes the rights of third parties. This includes, but is not limited to, content that infringes on intellectual property rights such as copyright, design and trademark

The Site and the mobile app may contain advertisements, information, symbols, images, audio and/or video representation from Third Parties which may be the exclusive Intellectual Property of the Third Party/Parties. You agree that you will not use, exploit and/or submit any information and advertisement which may infringe the intellectual property of the Third Parties.

Entitled parties, can report any advertisement and/or information submitted by you as an infringement on their rights, and submit a request for such advertisement and/or information to be removed. If a legal representative of the entitled party reports this to us in the correct manner, products infringing on the intellectual property rights will be removed by us without any prior notice to you.

9) DISCLAIMER AND LIMITATION OF LIABILITY FOR USE OF SITE

RealEstate Talk Limited does its best to ensure that all information on the Site is accurate. If you find any inaccurate information on the Site, please let us know by sending an email to support@realestatetalk.online and we will correct it if required following an internal review by RealEstate Talk Limited.

RealEstate Talk Limited gives no warranty or assurance about the content of the Site and mobile app. As the Site is under constant development its contents may be incorrect or out-ofdate and are subject to change without notice. While RealEstate Talk Limited makes every effort to ensure that the content of the Site and mobile app is accurate, RealEstate Talk Limited cannot and/or does not accept any liability for the accuracy of all content at any given point in time.

You agree that the contents on the Site are for general information and navigation purposes only. RealEstate Talk Limited takes no responsibility for any action, conduct or omission undertaken by you on the basis of any written, pictorial, audio and/or video representation on the Site. You agree that any reliance on any information provided on the Site, is on the basis of your own independent verification and satisfaction in relation to the accuracy of the information.

RealEstate Talk Limited makes every effort to ensure that its computer infrastructure is errorand virus-free but does not warrant that any material available for downloading from the Site will be free from infection, viruses and/ or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

The Site provides hypertext links to other sites operated by other people. Using such a link means you are leaving the Site. RealEstate Talk Limited takes no responsibility for, and gives no warranties, endorsements, guarantees or representations in respect of, linked sites. RealEstate Talk Limited is not responsible for the privacy practices, nor do we accept any liability in connection with the content of, such websites, including those of our group entities if any, which will in some cases have their own privacy policies tailored for the particular business practices in which they operate. Any concerns regarding any external link should be directed to its website administrator.

In addition to the above you and we both agree that nothing in these terms and conditions will:

• limit or exclude any liability for death or personal injury resulting from negligence
• limit or exclude any liability for fraud or fraudulent misrepresentation
• limit any liabilities in any way that is not permitted under applicable law, Or
• exclude any liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out here and elsewhere in these terms and
conditions are subject to the above and govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

It is further agreed between you and us that

• To the extent that our site and the information and services on our site are provided free  of charge, we will not be liable for any loss or damage of any nature.
• We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
• We will not be liable to you in respect of any business losses, including (without
  limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
• We will not be liable to you in respect of any loss or corruption of any data, database or software.
• We will not be liable to you in respect of any special, indirect or consequential loss or damage.
• You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

RealEstate Talk Limited and its affiliates will not be liable to you in connection with this contract for any amount that exceeds

• the total fees paid or payable by you to RealEstate Talk Limited for the services during the term of this contract, if any, or
• GBP 1000.00

whichever is lower

User Responsibility/Advertisers Responsibility

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. In particular, please note that we are not an estate agency. Some of our Websites provide a service where estate agents may market/advertise, and you may view property details ("Details"). The estate agents or any other business provider that post the Details are solely responsible for their accuracy and for fielding enquiries relating to those properties. We do not participate in any communications between you and estate agents nor in any part of a subsequent property transaction. We host the Details in good faith, but we have not verified them, and we make no representations, warranties or guarantees, whether express or implied about the Details. We are also not giving you any advice (investment, financial or otherwise) in respect of any content on our Websites or recommending or endorsing any properties, products, or content on our Websites.

All estate agents and business providers agree, warrants, and confirms that all adverts published on the platform are compliant with any regulatory Advertising Standards in the UK and that such adverts are well within the guidelines of the CAP Code and the ASA in the UK. All All-estate agents and business providers agrees to indemnify RealEstate talk for any loss occasioned or fine imposed as a direct result of any breaches of advertising standards by such agents and business provider”.

10) SITE LINKING

You may link your website to the home page of the Site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. RealEstate Talk Limited reserves the right on demand, as it in its discretion thinks fit, to direct you to remove any links to the Site from your website and you shall promptly comply with any such direction or any other lawful direction that we may give to you in relation to the placing of any such link on your website.

Our Site (or any part of its content) must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply with the privacy and data protection standards set out within these Terms of Use.

This Site contains links to websites operated by third parties. We have no control over their individual content. We give no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. We do not recommend any products or services advertised on those websites. If you decide to access any third-party website linked from this Site, you do so at your own risk.

11) AVAILABILITY OF SITE

Our Site is available for browsing globally. However, the use of our Site and its services are directed only for people residing in the United Kingdom and the EU region. We do not represent that content available on or through our Site is appropriate for use in other locations. The Site is intended for the use of persons above the age of 18 only. By installing, downloading, and/or using the Site in any way or form, you consent and confirm that you are above the age of 18. If you are not above 18 years old, you must not use this site.

RealEstate Talk Limited is not responsible for any damages and/or losses incurred by you and neither does it guarantee the accuracy of the contents on the Site, in the course of your access to the Site from locations outside the UK and EU region.

Access to the Site through VPN and other such networks is not permitted and expressly
prohibited. RealEstate Talk Limited shall not be responsible for any damages and/or losses incurred by you for such access. Our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be
uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We may also make changes to our site. We may update and change our site from time to time to reflect changes to our products, our users’ needs, and our business priorities. We will try to give you reasonable notice of any major changes.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

12) REGISTRATION DETAILS

The Site offers you the provision to register your interest for our Services. Upon registering your interest, you agree that the information supplied with your registration will be truthful, accurate and complete. You also agree that you will not attempt to register in the name of any other individual nor will you adopt any username which we deem to be offensive. All personal information supplied by you as part of the registration process will be protected in line with our Privacy Policy.

13) USE OF MOBILE APP

In addition to all the Terms contained within this agreement, you also agree to the specific terms in respect of the use of the mobile app

13.1) General

“RealEstateTalk”, the mobile app provides a platform for potential property buyers and sellers to connect directly with each other and transact directly without an estate agent. The mobile app aims to eliminate the use of middlemen to ensure direct transaction between buyers and sellers. Please note that neither RealEstate Talk Limited nor any of its affiliates provides or intends to provide any tax, legal and/or conveyancing services through the mobile app. You agree and confirm that any decision to either sell or buy a property is exclusively yours out of free will and independently of any coercion or otherwise from RealEstate Talk Limited. It is your duty to ensure that you comply with and adhere to all applicable laws in relation to any property transaction

The mobile app is available for download on Google Play Store and Apple App Store for free.

In order to use the mobile app, you consent to manually or automatically download and install updates to our mobile app. You also consent to receiving notifications, text messages and emails from us via the mobile app from time to time, as necessary to provide appropriate service to you.

13.2) Registration and Accounts

The mobile app is available for download by user’s resident in the United Kingdom and European Union region only. The mobile app is intended for the use of persons above the age of 18. By installing, downloading, and/or using the mobile app in any way or form, you consent and confirm that you are above the age of 18. If you are not above 18 years old, you must not use this mobile app

In order to access all services and features of the mobile app you are required to register an account with us. Unregistered users will only have access to the basic features of the mobile app. You may or may not register with us.

You may register for an account with the mobile by completing and submitting the account registration form on the mobile app and clicking on the verification link in the email that the mobile app will send to you. You agree that the information supplied with your registration will be truthful, accurate and complete. You also agree that you will not attempt to register in the name of any other individual nor will you adopt any username which we deem to be offensive. All personal information supplied by you as part of the registration process will be protected in line with our Privacy Policy.

You agree and confirm that you will not allow any other person to use your account to access the mobile app. You agree to indemnify RealEstate Talk Limited from all losses and claims that may arise out of unauthorised use of your account by any third party/parties.

You must notify us in writing immediately if you become aware of any unauthorised use of your account.

You must not use any other person’s account to access the mobile app unless you have that person’s express permission to do so.

User login details

If you register for an account with the mobile app, we will provide you with OR you will be asked to choose or create a user ID and password.

Your user ID must not be liable to mislead and must comply with the content rules set out under these terms and conditions. You must not use your account or user ID for or in connection with the impersonation of any person.

You must keep your password confidential. You must notify us in writing immediately if you become aware of any disclosure of your password.

You are responsible for any activity on the mobile app arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. You are also able to log-in to your account, through your Google and/or Facebook Account. In the event you wish to use the mobile app through your Google and Facebook Account, you would not be required to create an account separately with us.

Cancellation and suspension of account

RealEstate Talk Limited reserves all rights to suspend, cancel and/or remove your account details at any time either following a breach of the conditions contained herein (explanation will be provided if action is taken on the account for breach of terms) or at its sole discretion without notice or explanation.

You may cancel your account by sending us an email at support@realestatetalk.online. Upon receipt of the email, we will strive to cancel your account within reasonable time, and you will receive an email confirmation of the same

13.3) Types of Content

There are three types of content that you will be able to access on the mobile app:

1. content that you upload and provide (“Your Content”).
2. content that members and/or third parties provide (“Member Content”); and
3. content that the RealEstate Talk Limited provides (“Our Content”).

There is certain content we cannot allow on the mobile App. We want our users to be able express themselves as much as possible and post all relevant information on the mobile app

However, we impose strict restrictions on certain content which:

• contains language or imagery which could be deemed offensive or is likely to harass,upset, embarrass, alarm, or annoy any other person.
• is obscene, pornographic, violent, or otherwise may offend human dignity.
• is abusive, insulting or threatening, discriminatory or which promotes or encourages racism, sexism, hatred, or bigotry.
• encourages any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which constitutes committing a criminal offence.
• is defamatory or libellous.
• involves the transmission of “junk” mail or “spam”.
• contains any spy ware, adware, viruses, corrupt files, worm programmes or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from RealEstate Talk Limited or otherwise;
• itself, or the posting of which, infringes any third party’s rights (including, without limitation, intellectual property rights and privacy rights).

RealEstate Talk Limited operates a zero-tolerance policy for this kind of content and such content will be removed from the mobile app without any notice to you and/or any third party

Your Content

In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

As Your Content is unique, you are responsible and liable for Your Content and will indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.

You may not display any personal contact or banking information on your individual profile page whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card or other banking details). If you do choose to reveal any personal information about yourself to other users, whether via chat or otherwise, it is at your own risk. We encourage you to use the same caution in disclosing details about yourself to third parties online as you would under any other circumstances.

You warrant and represent that your content will comply with these terms and conditions.

Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

Your content, and the use of your content by us in accordance with these terms and conditions, must not:

• be libellous or maliciously false
• be obscene or indecent
• infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or other intellectual property right
• infringe any right of confidence, right of privacy or right under data protection legislation
• constitute negligent advice or contain any negligent statement
• constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity
• be in contempt of any court, or in breach of any court order
• be in breach of racial or religious hatred or discrimination legislation
• be blasphemous
• be in breach of official secrets legislation
• be in breach of any contractual obligation owed to any person
• depict violence in an explicit, graphic or gratuitous manner
• be pornographic, lewd, suggestive or sexually explicit
• be untrue, false, inaccurate or misleading
• consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage
• be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory or

You further agree that Your Content may be viewed by other users and any person visiting, participating in or who is sent a link to the mobile app (e.g. individuals who receive a link to a user’s profile or shared content from other RealEstate Talk Limited Users). By uploading Your Content on RealEstate Talk Limited, you represent and warrant to us that you have all necessary rights and licences to do so, and automatically grant us a non-exclusive, royalty free, perpetual, worldwide licence to use Your Content in any way (including, without limitation, editing, copying, modifying, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, distributing and otherwise making available to the general public such Content, whether in whole or in part and in any format or medium currently known or developed in the future).

You grant to us the right to sub-license the rights licensed as above, and we may assign and/or sub-license the above licence to our affiliates and successors without any further approval by you.

You may edit your content to the extent permitted using the editing functionality made available on our website.

Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

Member Content

Other members of RealEstate Talk Limited will also share content via the mobile app. Member Content belongs to the user who posted the content and is stored on our servers and displayed via the mobile app at the direction of the user providing the Member Content.

You do not have any rights in relation to other users’ Member Content, and you may only use other RealEstate Talk Limited users’ personal information to the extent that your use of it matches RealEstate Talk Limited’s purpose of allowing people to engage with one another for the purpose of selling, buying and/or letting of properties. You may not use other users’ information for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to terminate your Account if you misuse other users’ information.

You are encouraged to report any Member Content that is unwarranted or is likely to breach any of the content rules contained in these terms and conditions. You can report any content by either sending us an email at support@realestatetalk.online.

Our Content

Content that is neither Your Content nor Member Content belongs to RealEstate Talk Limited. Any text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, and other intellectual property appearing on RealEstate Talk Limited are owned, controlled or licensed
by us and are protected by copyright, trademark and other intellectual property law rights. All right, title and interest in and to Our Content remains with us at all times.

We grant you a non-exclusive, limited, personal, non-transferable, revocable, licence to access and use Our Content, without the right to sublicense, under the following conditions:

• you shall not use, sell, modify, or distribute Our Content except as permitted by the functionality of the mobile app
• you shall not use our name in metatags, keywords and/or hidden text
• you shall not create derivative works from Our Content or commercially exploit Our Content, in whole or in part, in any way; and
• you shall use Our Content for lawful purposes only
• We reserve all other rights.

13.4) Advertisement and Messaging Services

The mobile app allows advertisement and messaging features which allows users to engage with each other for the purpose of engaging in property transactions.

The Advertisement feature is available only for registered users who have paid for the specific service. The messaging service is available to all registered users for free. Unregistered users cannot avail the messaging service.

Rules relating to Advertisement

You are allowed to post any advertisement that you feel would best describe your advertisement and/or upload everything that is relevant to the advertisement including but not limited to images, graphics, text, words, etc.

You agree to the following restrictions with respect to any advertisement that may be posted by you:

• It must not encourage or glorify smoking.
• It must not encourage or promote vandalism, anti-social behaviour or the defacing of public or private property isn’t allowed.
• It must not glorify or promote the use of illicit drugs, abuse of legal drugs, drug paraphernalia or products to beat drug tests.
• It must not contain content that may be considered culturally inappropriate in the geographical location where the Post will be displayed.
• It must not contain content that may promote hate, incite violence or intolerance, or advocate or discriminate against a protected group, whether based on race, colour, national origin, religion, disability, sex, sexual orientation, disability, age or another category are prohibited.
• It must not contain content that promotes practices that can result in the physical or mental harm of people or animals.
• Please remove any content related to political campaigns, elections, or political issues of public debate; that advocates for or against a politician or a political party; or that
  personally attacks a political figure.
• It must not contain content that would depict or suggest cruelty towards people or animals.
• It must not be deceptive, false, or misleading content.
• It must not contain fake functionality such as “Play” buttons or login requests.
• It must not contain foul, vulgar, or obscene language or language containing profanity, including obfuscated text or inappropriate double meanings.
• It must not contain content, which is obscene, defamatory, libellous, illegal, invasive of another’s privacy.
• It must not contain any references to another brand or product to denigrate, compare or leverage the other brand or product to promote your product (for example, “better made than other product”). If you are communicating the compatibility of your product with other products in the caption, you must include the other brand or product in the later part of the caption with a qualifying statement like “compatible with.”
• It must not contain content that will be deemed as racist, discriminatory or suggests discrimination of any form or manner.
• Pictorial representations which glorify, suggest, insinuate and/or depict violence, alcohol, use of weapons, sexual content, nudity are strictly prohibited.

We observe a zero-tolerance policy for the above content and reserve the right to delete, prevent and/or block the posting of such advertisement.

You agree that you have all relevant permissions and/or licenses to upload content as part of your advertisement if you are not the actual owner of such content. You further agree that you will not upload any information and/or images of any property for which you do not have either the permission or the authority to do the same. You agree to indemnify RealEstate Talk Limited of all losses and claims that may arise from such unauthorised advertisements and that you may be held liable for any such losses that any party or third party may suffer or incur due to your actions and/or omissions.

You further agree that RealEstate Talk Limited does not guarantee the accuracy of the information in any advertisement and the onus is on you to undertake your own checks and independent verification to determine the accuracy of the information

You agree that all advertisement will be reviewed by RealEstate Talk Limited before the same is published on the mobile app.

Without limiting the generality of the foregoing, we reserve complete and full rights to review, amend, delete, edit, and/or block any advertisement without prior notice. We further reserve the right to report any advertisement that breaches these terms to the relevant authorities as well as cancel and/or block the user’s account permanently, responsible for such advertisement.

Rules relating to Messaging

The messaging service available on the mobile app is specifically for parties to engage in conversation which is relevant to the purpose and use of this mobile app.

You agree not to use the messaging service as an alternative to access SMS services. The mobile app is not a general-purpose chat application and does not provide SMS services and neither does it purport to be a social media platform.

You agree that you are solely responsible for any information that you may supply to any other user and/or third party via the messaging service. You further agree that any information received by you from any other user and/or third party and any act or omission done on the basis of such information is your sole responsibility and we are neither responsible or liable for any losses that you may incur or cause to incur to any other user and/or third party owing to the exchange of such information.

You are hereby informed that messages are not end-to-end encrypted and the technical support staff of RealEstate Talk Limited are able to view them. All data received through the messaging service are processed in accordance with our Privacy Policy.

We encourage our users to be aware of all general risks that are associated with cyber theft and security and further recommend users not to supply any personal banking details to any user and/or third party over the messaging service.

13.5) Fees & Payment

Using the mobile app is generally free, but we sometimes charge a fee for certain services. If the service you use incurs a fee, you’ll be able to review and accept terms that will be clearly disclosed at the time you intend to buy that service.

We use Stripe Payment Gateway to process all payments. We encourage users to check the terms of use and privacy policies of Stripe Payment Gateway before using the gateway as those terms and policies are not ours and we are not responsibly for the manner in which your data may be handled by Stripe Payment Gateway.

Our fees are quoted in Pounds Sterling, and we may change them from time to time. We’ll notify you of changes to our fee policy by posting such changes on our site and the mobile app. We reserve the right to change our fees without prior notice and explanation. However, we strive to ensure that our users are informed beforehand of any potential changes in the fee structure

If you buy any of our paid Services (“Premium Services”), you agree to pay us the applicable fees and taxes and to additional terms specific to the paid Services. Failure to pay these fees will result in the termination of your paid Services.

You further agree that:

• Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).
• We may store and continue billing your payment method (e.g. credit / debit card) even after it has expired, to avoid interruptions in your Services and to use to pay other Services you may buy.
• If you purchase a subscription, your payment method automatically will be charged at the start of each subscription period for the fees and taxes applicable to that period. To avoid future charges, cancel before the renewal date.
• We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.
• You are responsible for paying our fees when they’re due. If you don’t, without prejudice to any other right or remedy we may be entitled to under these Terms of Use or by law, we may limit your ability to use the services. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.
• We do not have a refund policy in place currently.

13.6) Limitation of Liability on the Mobile App

You and we both agree that nothing in these terms and conditions will:

• limit or exclude any liability for death or personal injury resulting from negligence
• limit or exclude any liability for fraud or fraudulent misrepresentation
• limit any liabilities in any way that is not permitted under applicable law, Or
• exclude any liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out here and elsewhere in these terms and conditions are subject to the above and govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

It is further agreed between you and us that

• To the extent that the information and services on the mobile app are provided free of charge, we will not be liable for any loss or damage of any nature.
• We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
• We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
• We will not be liable to you in respect of any loss or corruption of any data, database or software.
• We will not be liable to you in respect of any special, indirect or consequential loss or damage.
• You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

RealEstate Talk Limited and its affiliates will not be liable to you in connection with this
contract for any amount that exceeds

• the total fees paid or payable by you to RealEstate Talk Limited for the services during the term of this contract, if any, or
• GBP 1000.00

whichever is lower.

14) GENERAL

These terms and conditions forms the whole agreement between you and us. You acknowledge that you have not entered into this Agreement in reliance upon any warranty or representation made by us or any other person and you waive any rights to damages/ rescission you may have for misrepresentation (other than a fraudulent misrepresentation) that is not contained in this Agreement.

If any provision or term of these Terms of use shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.

We may make changes to these terms. We reserve the right to amend these terms from time to time to reflect changing legal requirements and/or our processing practices. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply atthat time.

15) ASSIGNMENT AND RIGHTS OF THIRD PARTIES

The owners of the Site and the mobile app may assign this agreement to any of its heirs, successors, assignees, and/or other entity/third party which it may so desire. Upon assignment such heir, successor, assignee and/or other entity will become a party to this agreement

The user of the Site and the mobile app cannot assign this agreement to any Third Party whatsoever

No one other than the parties to this agreement have any right to enforce this agreement and/or any of its terms separately

16)INDEMNIFICATION

If anyone brings a claim (“Third Party Claim”) against us related to your actions, information, or content on the Site or mobile app, you will, to the extent permitted by law, indemnify and hold the RealEstate Talk Limited harmless from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following:

• your access to or use of our Services, including information provided in connection therewith.
• your breach of our Terms or of applicable law.
• any misrepresentation made by you.

You will cooperate as fully as required by us in the defence or settlement of any Third-Party Claim.

17)TERMINATION

Both you and RealEstate Talk Limited may terminate this Agreement at any time with notice to the other. On termination, you lose the right to access to our site and the mobile app and/or use the Services as provide by our site and the mobile app. The following shall survive termination:

• Our rights to use and disclose your feedback
• Other User’s rights to further re-share content and information you shared through the Services
• Sections 6, 7, 8, 9, 13.6 and 16 of this Contract
• Any amounts owed by either party prior to termination remain owed after termination.
• Any claim that RealEstate Talk Limited may have against you due to any losses, harm and/or damages suffered arising out of any act, conduct and/or omission on your part.

Termination will occur in any of the following ways:

• If your account remains dormant/inactive for three consecutive months, we shall deactivate and close your account. We shall send you a reminder, one month prior to the expiry of the third month of your account’s inactivity and/or dormancy.
• You explicitly send us an email asking us to close your account.

18) GOVERNING LAW AND JURISDICTION

Please note that these Terms, their subject matter, and their formation, are governed by English law. Parties to this agreement unequivocally agree that the courts of England and Wales will have exclusive jurisdiction for any disputes relating to and/or arising out of this Agreement. Parties agree to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions or comments about our Terms of Use, please contact us at.

RealEstate Talk Limited
Premier Business Centre
47-49 Park Royal Road
London, NW10 7LQ
support@realestatetalk.online

Cookies Policy

Welcome to our website. This website is owned, operated, managed, and controlled by RealEstate Talk Limited.

RealEstate Talk Limited is a private limited company formed, organized, and registered under the laws of the United Kingdom, having its registered address at Premier Business Centre 47-49 Park Royal Road London, NW10 7LQ. bearing company number: 12834415.

Please read this policy carefully to understand our practices which explains the use of cookies and other web tracking devices via our website. This cookie policy applies to this website and applications accessed or used through such websites or platforms which are operated by or on behalf of RealEstate Talk Limited.

In this policy document, references to “we”, “us” or “our” are references to RealEstate Talk Limited. References to “you”, “your” and/or “yours” in this policy document are references to users accessing our sites and applications

In order to use Our Site, we would ask you to consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use Our Site. If you disable cookies that we use, this may impact your user experience while accessing our sites or mobile applications

1) What are Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

There are several types of cookies:

• Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
• Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
• First-party cookies are set by the site you are visiting.
• Third-party cookies are set by a third-party site separate from the site you are visiting.

See below for details on what information is collected by cookies and how we use that information. For more information about the kind of data we collect, please read our Privacy Policy

2) How we use Cookies

We use cookies to help improve the performance of this website by measuring web traffic and tracking user journeys. We also use a security cookie to identify our web developers. Most of these only contain randomly generated numbers, and cookies cannot carry viruses or install malware on your computer.

We use cookies in a range of ways to improve your experience on our website and to understand, secure, operate, and provide our Services. For example, we use cookies:

• to provide our services that are web-based, improve your experiences, understand how our services are being used, and customize our services
• to remember your choices, such as your language preferences, ad preferences and otherwise to customize our services for you and
• to rank and customise Ads on our website based on popularity, understand mobile versus desktop users of our web-based services, or understand popularity and effectiveness of certain of our web pages.
• Keeping you signed in
• Understanding how you use our website
• Provide products and services that you request and to provide a secure online environment
• Deliver marketing and to manage our marketing relationships with our third-party marketing partners
• Give you a better online experience and track website/app performance
• Help us make our website/app more relevant to you.

Cookies help us tailor our websites to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback on our sites and applications and to communicate to you elsewhere on the web.

We keep all the information collected from cookies in a non–personally, identifiable format. Our cookies located on your computer do not retain your name or your IP address.

3) What types of cookies do we use?

There are a number of cookies that are available in different sites, however our websites and applications use only the following cookies:

• Functionality – We use these cookies so that we recognize you on our sites and applications and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Using Functional cookies, may allow us to serve you content tailored to your interests and save you the time of having to re-register or re-enter information when you re-visit us or try to access certain member-only sections
• Advertising – We use these cookies to collect information about your visit to our sites and applications, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
• Necessary cookies: These are cookies that are strictly necessary for the operation of a website. Without these cookies, our sites will not work properly, and we are unable to provide some products or services that you might request. You would be asked for your informed consent before proceeding to use our sites and applications. If you do not wish to provide consent, we would recommend you to not use our sites and applications. This category of cookies cannot be disabled. These cookies are used to:
  1. enable you to log into the secure areas of our website/log into the app
  2. track errors on our website/app and enable us to report incidents to our regulators
  3. deliver interactive services,
  4. keep our website/app secure and protect against online fraud
  5. record your preference regarding our use of cookies on your device.
• Session cookies: Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
• Performance Cookies: These cookies are set by us through the usage of our third-party providers and allow us to record certain information about you, such as the pages you visit on our web site; how many times you visit our website; and links you might click on. We use this type of cookie to understand and analyse how visitors use our online services and look for ways to improve them. For example, a cookie might tell us that lots of people give up on an application process at a particular step – so we can try to make that step easier to complete.

4) Cookies used on our Website

Google analytics

We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the Website to evaluate and develop our Website. This is known as ‘digital analytics’. We may also record certain information that customers provide during a Website purchase or other process.

This information allows us to understand individual behaviours and needs more accurately. For more information on how Google uses the data collected via this service, see here: http://www.google.com/policies/privacy/partners/

To opt out of being tracked via Google Analytics, you can also use Google’s opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

Google Ads

In their own words

The conversion tracking feature of Google Ads also uses cookies. To help you track sales and other conversions from your ad, it adds a cookie to a person’s computer when the person clicks an ad.

For more information on how Google uses the data collected via this service, see here:
https://support.google.com/google-ads/answer/

5) How to control and delete cookies

Preference Centre – If you want to restrict or block the cookies on our site, you can do this at any time through your Cookies Preference Centre by clicking by clicking on the ‘Manage Preferences’ button below. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly

The tool will record when you have consented to our use of cookies and will ask for consent again periodically to ensure users stay up to date with changes to our cookie and privacy policies. Essential cookies cannot be disabled. The tool specifically controls the cookies set by using our website and it cannot be used to block cookies on third-party websites linked from our website.

Browser Settings – Many of the cookies used on our website and through our emails can be enabled or disabled through your browser settings. The ‘help’ function within your browser should tell you how, or you can find out by visiting: www.allaboutcookies.org/managecookies/clear-cookies-installed.html, or search the internet for other independent information on how to delete cookies. You can set your browser to delete all past cookies and to disallow third-party cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.youronlinechoices.com/uk/your-ad-choices. Alternatively, you can search the internet for other independent information on cookies. If you delete cookies relating to this website, we will not remember things about you, and you will be treated as a first-time visitor the next time you visit the site/page/app.

Legal Notice Update

We reserve the right to make any changes and corrections to this policy document. Please refer to this page from time to time to review these and new additional information.

For more information on the new legislation regarding cookies, see the Information Commissioners Office’s website – https://ico.org.uk/